Here is a very informative article from AMA. We hear this often from people who contact us to look for new careers. They have had it and don’t want to deal with a workplace that refuses to address this issue.
There are three ways, however, to keep top talent in your company and away from a recruiter’s desk:
1) Do a comprehensive role analysis of the jobs you ask top talent to perform.
2) Benchmark job success against the top performers.
3) Either retain or rehire the right people in these jobs based on #2 and #3 above.
Here’s the article: http://www.amanet.org/training/articles/Coping-with-Ghost-Work.aspx?pcode=XCRP
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